Our business is based upon handling some of the most important documents in your life and/or business. Therefore, protecting your personal information and data is our #1 priority. That is why we employ some of the most rigorous measures in the business.
Papertrailer only collects personal information that is relevant to the purposes of providing our services in a way that maximizes their value to each customer.
Data you provide or that which is generated in the process of you using the service is only seen by appropriate company employees and other hired support on a strictly as-needed basis. That is, only those individuals serving the purposes stated above are entrusted to see your information in only the cases in which it is absolutely necessary for the completion of their functions. These individuals are background-checked either by Papertrailer or their respective employer. Papertrailer keeps all employees and contractors informed and reminded of privacy and security practices. In addition, Papertrailer reserves the right to release information to other external individuals if it is required under the law or is otherwise necessary to protect the rights, property or safety of Papertrailer, its employees, users or others. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site.
Your personal account and any data tied to it on Papertrailer is secured by your email and password, which together constitute your login. You are responsible for keeping your user name and password secret, and should be careful to log out of your account after you have finished any given session, especially if you are using a public computer. The login you create at registration is specific to you individually. If you have a shared account, every additional administrator on your account should have their own login. This allows the privacy of your account-specific information.
We go above and beyond to secure you and your documents against hackers and identity thieves.
Documents you mail-in are received into a locked mailbox, which is only accessible by designated Papertrailer employees. It is then transported in a locked vehicle to our secure processing facility, to which only Papertrailer staff have access, where it is processed and stored until it is either returned to the user or securely shredded and recycled.
You may choose not to disclose certain personal information. However, please note that this may mean that you will not be able to access a portion or potentially all services.
You can add, delete or update your personal information, but Papertrailer may retain a copy of the unrevised information. You can also add, delete or update your personal information by clicking on "preferences".
You can unsubscribe from any of the non-service related Papertrailer messages or newsletters by clicking the unsubscribe link at the bottom of your emailed newsletters.
We may solicit testimonials from our users periodically. Papertrailer does not post any user information along with testimonials unless we have been given permission to do so by the user. Prior to posting testimonials, we verify with testimonial providers that they are aware that which of their personal information will being posted on the publicly accessible portion of our site.
Please note that our blogs are public. If you choose to submit any personal information as part of a question or comment posted there, you should be aware that this information can be read, collected, or used by the public, search engines or other users. We are not responsible for the information you choose to submit. To request deletion of your personal information from our blog, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
it via email to email@example.com or mail it to:
899 S. College Mall Road, Suite #354,
Bloomington, IN 47401.
Your complaint will be reviewed and addressed by a qualified member of the Papertrailer team. Regardless of the resolution, you will receive a response to your message as soon as possible. If necessary, Papertrailer will make any changes that are necessary to the policy as soon as possible.
Your data belongs to you. This policy does give us any rights to your documents except for the limited rights that enable us to offer our services.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.